Q & A

We are pleased to say we keep our service simple but efficient!
Should you have any questions regarding the hire of our equipment you should find all the answers here...

 

How Long Is The Hire For?

The prices advertised are for a 3 day hire which is a minimum term. Should you wish to hire any of our products on a long term or permanent basis please get in touch for a bespoke quotation.

Do You Deliver?

When you hire products from The Catering Hire Company, you have the choice of using our delivery/collection service. Alternatively you are always welcome to visit our warehouse and collect the products yourself.

Do We Need To Wash Items Before Returning?

We offer a Dirty Clear service to take away the tedious task of washing everything up away from the customer! There is an additional 25% charge for this but we think this still works out cheaper than paying staff to wash up and is much easier!

What Is The Cost Of Delivery & Collection?

Delivery and collection is charged at £1 per loaded mile. So if your event is 10 miles away from out depot it would work out at £10 delivery and £10 collection for any amount of equipment!

Where Are You Located?

We are located just off the A19 (Thirsk). When leaving Thirsk to travel on the A19 towards York there is a red fuel station on the left hand side (Mosses Motors) we are behind the fuel station. Unfortunately the postcode will take you to Thirsk industrial estate. From there you need to come back to the main road, turn left and head towards a large round about. Take the second exit and go under a bridge. The Fuel station is on the left.

What Happens If An Item Gets Broken?

If an item gets broken whilst on hire we simply send an invoice for the replacement cost. Breakages are a common occurrence and nothing to worry about!

How Do We Pay For Items?

You can pay by BACS or cheque before delivery or cash on delivery. Card payments will be taken very soon!

What If We Can't Find What We Need?

Due to our continuous expansion and investment in new products there are often items we have in stock that are not listed on the website. If you can’t find what you are looking for, please do not hesitate to get in touch! We are here to help!

Still Have A Question?

Then get in touch today we will be happy to answer any additional questions you may have.

CONTACT US

To request a quote for your event hire needs contact us today and we will be happy to provide you with a bespoke quote and all the relevant information you need.

Call Us

Call: 07545 999 153

Email Us

 

Our Location

The Catering Hire Company, Sowerby Under-Cotcliffe,

Northallerton, DL6 3R

 

Directions

We are located just off the A19 (Thirsk). When leaving Thirsk to travel on the A19 towards York there is a red fuel station on the left hand side (Mosses Motors) we are behind the fuel station.

Unfortunately the postcode till take you to Thirsk industrial estate. From there you need to come back to the main road, turn left and head towards a large round about. Take the second exit and go under a bridge. The Fuel station is on the left.